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What To Consider When Looking For An Emergency Plumber in Sydney

Plumbing emergencies come up at any given time. They often occur at the most inconvenient moments.

For instance, when your toilet overflows late in the night, or your hot water system fails on Christmas day with guests around, or when your sink fails to drain over the weekend, then you can easily panic.

The urgency and stress that comes with plumbing emergencies make most homeowners rush to make hasty decisions regarding who they’ll hire to sort out the issue.

plumbing emergency in Sydney

While you might get lucky to hire the first plumber you come across in your phonebook or from the internet, you might as well end up giving the job to someone who’ll worsen the situation. This may lead to additional stress and more expenses.

While you’d want your plumbing problem sorted out as soon as possible, it’s crucial to be extra careful when choosing a plumber. You can stand a better chance of receiving professional plumbing services by following the tips in this guide.


Which plumber answers my phone call?

If you make a call to an emergency plumbing service, and it’s received by a robot, simply hang up. Plumbers who offer real emergency services should have a real customer care representative at any time of the day and not a machine.

Having a real person answering phone calls and any other type of inquiries you make is self-evident that the plumbing service provider cares about the kind of services they offer and are ready to assist you as soon as possible.

While some companies check their customer care machines frequently, your call might only get returned the next day or even a couple of days later.


Does the plumber have all the necessary credentials and proper protection?

Although you’d assume that all plumbers who advertise their services are reputable, some are actually unscrupulous individuals who lie about offering 24-hour plumbing services.

Ensure the company you want to hire is fully insured and licensed before signing any contract. If a company is unlicensed, you won’t have a guarantee that they have the required skills to fix your plumbing issues.

Moreover, if the company is uninsured, you might pay for any damages on your home as a result of poor workmanship by the plumber.

The plumbers should also adhere to the plumbing code standards and notes as shown on the Fair Trading NSW website.


How soon will the plumbing contractor arrive?

A plumber who’ll only visit the site until the next day doesn’t offer true 24/7 emergency services. All they do is answer calls but not attend to emergencies.

Go for a plumbing contractor who can attend to your needs the same day you call them or even sooner.


Does the plumber offer a follow-up service?

woman calling an emergency plumber in SydneySome plumbers only offer one-time emergency repairs. However, it’s advisable to go for a plumber who’ll come back to the same site when need be.

At times, there might be an underlying problem that might require extra work to fix it. For instance, a toilet might develop a clog that requires emergency removal, but at the same time, the toilet might be having weak flushing issues due to the presence of tree roots within the pipes.

A reliable 24-hour emergency plumber in Sydney should offer a full inspection report for your plumbing system, detailing any other issues that might be existing in your property and come back later to fix them.

Always remember that just because you’ve got a plumbing emergency, you shouldn’t be careless about who you’ll choose to fix the plumbing issues.

Taking some time to choose an ideal plumber can actually save you more time and money.


10 Tips For Plumbing Emergencies in Sydney

Plumbing emergencies mostly occur without warning, especially at the oddest hours and inconvenient moments.

If you own a property, or you’re renting one, be it new or old, then you’ll certainly experience some plumbing problems, even if just once.

You can minimize frustration and reduce damage by knowing what you should do in the event of plumbing emergencies. Here’s is what you need to do whenever a plumbing problem arises:

Tip #1

One of your priorities when settling in a new house is knowing the location of the main water shutoff valve. The main valve is mostly found near the main water meter.

You may also find it somewhere around to the crawl space. If your home relies on borehole water, the valve is mostly found near the water pump.

In almost all plumbing emergencies, you’ll need to turn off the water. While you might not have to turn off the water from the main shut off valve, it’ll help to know its location.

Tip #2

In case your hot water system is dripping or leaking from the supply line or faucet, the first thing you should do is shutting off water supply from the main valve. When hot water leaks, its tank may drain over time.

As such it’s important to turn off the power connection to the water heating system. If you allow the tank to dry while the system is still in operation, the heating unit might burn out. You’ll have to replace it if it burns out.

You can prevent such costly repairs by turning off the electrical power supply when you notice any leakage of the hot water system.

Tip #3

An overflowing or clogged toilet is among the most frustrating yet common plumbing issue experienced by most households. It’s actually possible to prevent a complete toilet overflow if you sort it out in time.

In case the level of the water in the toilet bowl appears to overflow, simply turn on any nearby bathtub or sink water and allow it to flow. This will slow down the flow of water to the toilet. As such, an overflow will be avoided.

You should also turn off the main water supply to your toilet. You’ll be able to unclog the toilet easily without any worries about it overflowing and flooding the toilet floor.

Tip #4

If your toilet clogs, you’ll need a flange type of plunger to unclog it. A plunger is typically black and features a bowl set upside down at the bottom.

The bowl usually has a rim with a height of 2-3 inches. The rim, known as the flange, is simply inserted in the bottom opening of the toilet bowl, thereby creating a tight seal.

By pumping the bowl opening repeatedly and quickly, a vacuum kind of suction will be created. It’ll pull the clog off the toilet’s drain trap.

Tip #5

If your sink is clogged, you’ll need to use a regular cup plunger to unclog it. These plungers come with a wider and flat rim. They’re usually dark red in color.

To use the plunger, center it over the sink drain. Pump severally such that the vacuum suction created will remove the blockage and allow for free water flow.

Cup plungers are available in different sizes. Smaller plungers are ideal for unclogging sinks whereas larger ones are best for unclogging bathtub and shower drains.

Tip #6

A dripping or leaking tap requires replacement soonest possible since the smallest drips can also add to the overall water bill.

Regardless of whether you’re planning to repair a leaking tap on your own or hiring a professional, you should first turn off the water line to the tub or sink upon noticing any leakage.

You can look for the valve that turns off the sink water under the cabinet or vanity. For the bathtub, the valve may be found behind the tub faucet or behind the wall’s access panel.

Even though only one faucet may be leaking, either the cold or hot water valve, you should still turn off the two valves before removing and replacing the leaking tap.

Tip #7

In the event that the flush mechanism of your toilet fails, it might make the toilet flush itself or run constantly without stopping, leading to water wastage.

You can avoid such water wastage by turning off the valve of the water line connected to the toilet tank. Adjust or replace the flush mechanism depending on the nature of the problem.

If you’re not sure what the problem is all about, contact a local plumber for further assistance.

Tip #8

If your washing machine is faulty but continues to run water despite its laundry tub being filled up, then turn off its water supply. Also, turn off its electricity supply it to ensure no power reaches it.

Tip #9

Frozen water supply pipes can make any homeowner panic. When the pipes freeze, you’ll not get regular water supply and the pipes might even burst. You can easily thaw the frozen pipes using a space heater or hair dryer.

However, be cautious when using a heater to thaw the frozen pipes. Never leave the heater unattended to avoid any accidents and fires.

Also, use a heater up to fifteen minutes per thawing attempt. When thawing frozen pipes, leave nearby faucets open to make sure that the thawed water flows.

Tip #10

Always have the contact of a reliable plumber handy. Regardless of the kind of plumbing emergency that you may experience, a reliable and reputable plumbing company will be ready to assist you with advice and repairs when need be.